Taking care instructions

Printed apparel (direct-to-garment)

  • We use the latest direct-to-garment (DTG) printing technology to offer a wide variety of printable garments and design colour options. We use high-quality inks that won't fade for a long time if taken care of properly.

  • Keep in mind that our care instructions don't take into consideration the DTG printing process. So we suggest following the care instructions on this page to learn how to take care of your printed garments properly.

  • Printed apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colours. Use non-chlorine bleach only when necessary. You shouldn't use any fabric softeners or dry-clean the items.

  • DTG-printed apparel can be tumble-dried on a low cycle, but hang-dry works best. When it comes to ironing, use cool iron inside-out. Don't iron the print.

  • Follow these instructions carefully to avoid fading and cracking of the print, and shrinking the garment that can occur if you wash or dry it on a high setting.

Embroidered apparel

  • Embroidered apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colours. You can use a small amount of chlorine bleach, but non-chlorine is the safer option.

  • If you notice any colour residue in water, rinse the garment in lukewarm water and then in cold several times, but try not to rub any stained embroidery. Embroidered clothing can also be dry-cleaned.

  • After washing, don't leave the clothing to soak or lie in a pile while wet. Don't wring out the embroidered items, but if you want to tumble-dry them, use a cool air setting.

  • If the garment needs ironing, do it inside-out, preferably between two pieces of cloth. You shouldn't wet embroidery before ironing or use a steam iron.

Embroidered hats

  • Embroidered hats can be wiped clean with a damp cloth in the spots where it's needed. If necessary, hats can be hand-washed cold. Don't use brushes.

  • Hats can't be machine-washed, bleached, tumble-dried, ironed, and dry-cleaned. 

Bags

  • All-over print backpacks, fanny packs, and duffle bags need to be hand-washed without bleach. Don’t dry-clean or tumble-dry the bags. You can iron these bags with a low heat setting.

  • All-over print totes and drawstring bags can be machine-washed without bleach on a cold cycle. They can't be tumble-dried or dry-cleaned. You can iron these bags with a low heat setting